Special Collections

​Special Collections


City Prepares to Offer Online Security Alarm Permit Registrations

Effective immediately, the City's Special Collections Unit is preparing to transition the security alarm permit registration process and will no longer accept applications for security alarm permits. On October 9, 2017, the Security Alarm Registration Program will be available online for the convenience of the public.   The web address for registration is:  www.crywolfservices.com/dallastxThis link will also be available on the Dallas Police Department website at www.dallaspolice.net.  The new mailing address is:

Dallas Police Department

Alarm Permit Compliance Unit

PO Box 840186

Dallas, TX 75284-0186

This online registration service is part of an agreement between Dallas Police Department and Public Safety Corporation (Crywolf) to handle most administrative functions of the false alarm reduction effort. The new approach offers online, phone, and mail services for alarm registration, false alarm notifications, billing and collection. You can mail your application to the address listed above. We apologize for any inconvenience during this transition.


Security Alarm Permit​

A security alarm permit is required if you have a security alarm that is audible and/or monitored to provide police response. The annual permit fee is $50 for a residence and $100 for a business permit.

​A permitted alarm site is allowed three free false burglar alarms in a twelve-month period. The 4th, 5th and 6th false burglar alarms are $50, 7th and 8th false burglar alarms are $75 while the 9th+ are $100 each. All Panic/Hold-up false alarms for a residence are $100. The 1st Business Panic/Hold-up false alarm is $100, 2nd is $200, 3rd is $300 while 4th+ are $400 each.